Associate Resource Manager - RM Support Team Lead

Cupertino, CA 95014
  • Job Code
    200285302
Summary

Summary

Posted: Sep 6, 2021

Weekly Hours: 40

Role Number:200285302

Marcom is the Global Marketing Communications group at Apple. We lead all of the advertising and marketing to en...Summary

Summary

Posted: Sep 6, 2021

Weekly Hours: 40

Role Number:200285302

Marcom is the Global Marketing Communications group at Apple. We lead all of the advertising and marketing to ensure the flawless development and execution of world-class communications. We work on high-impact projects that serve various lines of business, use the latest technologies and continue to evolve and deliver solutions on a worldwide scale.

The Associate Resource Manager - RM Support Team Lead will support the full resource management team in their efforts to accurately follow resource management process and efficiently coordinator sourcing of freelancers + onboard Temporary Agency Workers (TAWs) and full-time employees.

The ideal applicant will have a solid grasp of the full resourcing process, be efficient in the documentation and execution of those processes, and possesses diligent communication skills. This role requires a high level of patience, diplomatic interpersonal skills and ease within a fast paced environment.

Key Qualifications

  • You have 6-10 years relevant experience in a resource or project management role within a creative or marketing organization.
  • You have experience using a centralized system and have evangelized use of it.
  • You have proven knowledge of the on-boarding and staffing processes - and feel comfortable partnering with teams such as facilities and IT.
  • You feel comfortable working in a dynamic and fluid environment. You are able to understand complex processes and can detail those processes for effective on-boarding and training of new team members.
  • You have extraordinary communication and inter-personal, collaboration skills.
  • You pay attention to the details and understand the impact of accurately entered data into systems for reporting and analytics.

Description

In partnership with the Director, Resource Management, ensure resource management coordinators are successful in on-boarding and off-boarding of Marcom staff (FTE and TAWs). This includes badge and building access, security briefings, paperwork submission, access management and Planet directory data entry.

Creates and maintains process documentation and standard methodologies, track metrics, and offers training to improve efficiency and standardize processes.

Assist in the upkeep and evolving of resource management tools, systems and templates - constantly aiming to improve and document processes and workflow standardization.

Oversee MVP Form updates, maintenance and reporting. Specifically, the upkeep of our resource management WIKI and all workflow maps / process documents linking from this repository.

Act as Associate Resource Manager for Marcom infrastructure team. With building resumption, oversee building access: working with reception to maintain / reconcile guest lists/badge access lists, manage requests/submission, and partner with RM team for building approvals.

Lead weekly RM/IT check in for new hires including reviewing the New Hire doc and needed equipment/set ups.

Work with Director, Resource Management and Security lead on keeping security briefing processes up to date and ensure training of vendor leads/MSPs for their own security briefings.

Tracking attendance and compliance to security briefings across Marcom with both FTE and TAW.

Collaborate with team to develop / distribute quarterly RM newsletter sent out to Marcom stakeholders which will promote various training in areas such as Planet system usage, FlexSource / MSP programs and FY/Quarterly planning.

Education & Experience

Bachelors degree preferred.

Additional Requirements

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Associate Resource Manager - RM Support Team Lead

Apple, Inc.
Cupertino, CA 95014

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