Application Operations Specialist

Blackboard, Inc.
Reston, Virginia
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  • Job Type
    Employee
  • Job Status
    Full Time

Application Operations Specialist (Reston, VA) (multiple positions). Responsible for daily PeopleSoft support for Financials (General Ledger, Asset Management, Contracts, AR, Billing, Project Costing) and Supply Chain Management (SCM) (Purchasing, Order Management, Inventory, and Manufacturing). Provide functional and technical consulting services by acting as subject matter expert on PeopleSoft Financials/SCM. Understand effects of requested changes up and down stream within PeopleSoft Financials/SCM Applications. Troubleshoot and resolve data integration issues between PeopleSoft Financials and Salesforce.com, PeopleSoft Financials and Oracle Fusion Procure-to-Pay via CastIron and MuleSoft applications. Answer, review, and respond to issues from the customer to provide expedient and accurate issue resolution. Collaborate with Test, Development, Infrastructure, Security, Release Management teams and others to resolve system issues. Ensure all tickets are acted on promptly, effectively and closed out promptly. Recommend solutions based on best practice recommendations from Oracle. Requires a Bachelor’s degree or foreign equivalent in Computer Science, Electronic Engineering, Information Technology, Management Information Systems, or a related field and two (2) years of experience in the job offered or a related position as a Business Systems Analyst supporting a finance organization with an emphasis on project management; or in the alternate, four (4) years of experience in the job offered or a related position as a Business Systems Analyst supporting a finance organization with an emphasis on project management. Also requires two (2) years of experience with each: 1) Peoplesoft internet Architecture (Peoplesoft Application Support, Application Engine, and Peoplecode) for ERP systems; 2) Oracle PL/SQL and Oracle Fusion P2P; 3) Integration Broker and Component interface to resolve Peoplesoft application issues; 4) application implementation lifecycle process (fit/gap analysis, application configuration, functional/technical specifications, integration, product enhancement, and support); and 5) CastIron and MuleSoft integrations. Send resume with cover letter to Blackboard Inc., Attention N. Morton (ref#ST2020) 11720 Plaza America Drive, 11th Floor, Reston, Virginia 20190. No calls.

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Application Operations Specialist

Blackboard, Inc.
Reston, Virginia

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