AppleCare Procedures Designer

Austin, TX 78701
  • Job Code
    200196713
Summary

Summary

Posted: Oct 7, 2020

Weekly Hours: 40

Role Number:200196713

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and...Summary

Summary

Posted: Oct 7, 2020

Weekly Hours: 40

Role Number:200196713

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

At Apple, extraordinary designs are needed to enable great products and customer experiences. The same passion and dedication to excellence carries over to the teams that build content used by AppleCare.

As an AppleCare Procedures designer, you will be responsible for crafting innovative and compelling design solutions and executing design content that supports AppleCare Advisors and AppleCare business goals.

Key Qualifications

  • A great eye for detail, demonstrate creative and innovative problem solving.
  • Able to clearly communicate concepts and designs through sketches, wireframes, high fidelity comps, and prototypes.
  • Highly skilled in Photoshop, Illustrator, Sketch, Keynote and other design tools.
  • Meticulous attention to detail, with a drive for perfection
  • Able to function independently and in a team environment with solid collaboration skills.
  • Ability to thrive and remain positive in a challenging, fast-paced workspace.
  • Experience with modern web accessibility, including developing accessible content and testing content using both keyboard commands and VoiceOver screenreader.

Description

In this role, you'll partner closely with subject matter experts and strategists to build, revise, and maintain design elements and article layouts used in procedures. You should possess extraordinary visual and design skills, as well as user-centered design principles. You have an affinity for consistency, color use, typography, and a keen eye for subtle details.
Strong communication skills and ability to stay highly organized is critical. You should be a self-starter, self-motivated, able to work independently, and perform multiple tasks under minimal supervision.

Education & Experience

2+ years experience in web or graphic design (or equivalent professional experience)
Bachelors Degree in Graphic Design, Media Arts or similar

Additional Requirements

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AppleCare Procedures Designer

Apple, Inc.
Austin, TX 78701

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