Apple Music Technical Account Manager

Cupertino, CA 95014
  • Job Code
    200278193
Summary

Summary

Posted: Aug 26, 2021

Weekly Hours: 40

Role Number:200278193

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized enti...Summary

Summary

Posted: Aug 26, 2021

Weekly Hours: 40

Role Number:200278193

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

We're growing and urge you to apply. We Believe the role would place you in a highly-energized environment with some of the most talented creative individuals in the industry where you would be inspired to share your years of experience along with providing extraordinary support for the team.

This role requires enriching Apple's relationships with labels and distributors. The individual will have the essential balance of hard and soft skills needed to provide professional support to labels, evangelize Apple Music's priorities and tools, and drive improvement across Apple Music Operations.

Apple Music Operations represents labels, music distributors and artists across the Apple Music ecosystem. Our operations expertise drives the development of technical tools, processes and support resources.... all whilst delivering first-class support to a global content provider community.

Key Qualifications

  • Detail-oriented, organized, meticulous approach to work.
  • Works well under pressure/with multiple priorities and tight deadlines.
  • Ability to navigate ambiguity.
  • Ability to work independently and self-prioritize.
  • Thorough understanding of digital music and music video distribution, and the systems and metadata required for distribution. Knowledge of Apple's Music standard is a strong plus.
  • Demonstrable success developing technical processes, workflows and solutions.
  • Excellent technical and outward facing account management skills & experience.
  • Strong verbal and written English communication skills.
  • Languages are a plus.

Description

You will act as an operations partner relationship manager, responsible for supporting the North American market, based in Cupertino.
Build rapport with key partners and drive adoption of new Apple Music features, identify opportunities for Apple Music Operations, diagnose issues and identify solutions, and most importantly - innovate.
Engage with cross-functional teams to troubleshoot issues or develop specifications, product roadmaps and tool enhancements.
Strategize with the Apple Music business team to identify opportunities and develop action plans for growing the Apple Music.
Impact the music industry.

Education & Experience

Bachelor's Degree and/or extensive years of professional relevant work experience.

Additional Requirements

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Apple Music Technical Account Manager

Apple, Inc.
Cupertino, CA 95014

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