Americas Readiness Program Manager

Austin, TX 78701
  • Job Code
    200226835
Summary

Summary

Posted: Mar 1, 2021

Role Number:200226835

Americas Product Launch team is seeking a Readiness Program Manager to manage complex, new product introductions across Operations,...Summary

Summary

Posted: Mar 1, 2021

Role Number:200226835

Americas Product Launch team is seeking a Readiness Program Manager to manage complex, new product introductions across Operations, Sales Support, Supply/Demand Management, and Logistics. The ideal candidate is a flexible, articulate, self managed problem solver who can multi-task under dynamic timelines. Candidate will be responsible for managing cross-functional and cross-organizational teams to roll out new products to market while ensuring complete confidentiality. They will create and document processes, troubleshoot issues and drive continuous process improvement activities across diverse geographical groups. The role is responsible for driving the launch strategy for new product introductions with a focus on the go-to market operational execution plan.

Key Qualifications

  • Minimum 7 years experience in Operations
  • Proven Track record of success leading complex global projects in New Product Introductions,
  • Supply Demand Planning, Order Management, or Logistics
  • Must be able to work independently as well lead cross-functional teams domestically and globally.
  • Highly effective communication skills; ability to present to a wide range of stakeholders across
  • different teams and levels of the organization
  • Subject matter expertise in Supply Demand Planning, Order Management, Logistics or a related Ops
  • discipline
  • Self-motivated, driven individual who is comfortable working in a fast-paced environment
  • Exceptional ability to build relationships and influence in a matrix organization
  • In-depth experience in program and/or project management
  • Maniacal attention to details
  • Ability to work with ambiguity
  • Experience working in Supply Chain, Consumer Electronic and/or Product Regulatory and
  • Compliance a plus

Description

The candidate will play a critical role in the flawless execution of delivering Apple's new products to customers via our intricate web of points of sales across the world by leading a globally dispersed cross- functional project team comprised of Marketing, Retail, Finance, Operations, etc. The Readiness Program Manager will function as the orchestrator, the connector, the educator, and the negotiator across the extended project team to ensure that everyone is working in concert while driving a launch that optimizes Apple's operational capabilities while ensuring an exceptional customer experience.
Own and manage the Launch Plan of Record to move finished product from our factories to our complex network of points of sales across the world
Prepare cross-functional operational teams on new product launch plans. Provide timely updates and elevate critical risks to cross-functional and executive teams
Ensure that the project is on track from an execution standpoint by driving creative problem solving while weighing the implications, tracking critical milestones, recommending changes, building contingency plans and knowing when to escalate
Develop time dependency models for key launch activities including logistical leads by country and route to market
Influence decisions through collaboration, leadership and a customer-focused approach
Partner with E-Commerce and IT teams in building Online store launch plans to ensure exceptional
customer experience while mitigating risk of system failures
Drive post-mortem analysis for each launch to identify opportunities for continuous process
improvement. Document and implement new processes effectively through change management
and cross-functional collaboration.
Partner with cross-functional and regional Product Localization teams to identify opportunities for
SKU reduction and drive best practices globally.
Drive capital project roadmap to develop and implement tools to improve Apple's capabilities and
scale business processes.

Education & Experience

BS/BA degree in Business, Supply Chain, Economics, Finance, Engineering, or relevant field required. MBA or advanced degree preferred.

Additional Requirements

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Americas Readiness Program Manager

Apple, Inc.
Austin, TX 78701

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