Americas Outbound Logistics Manager

Austin, TX
  • Job Code


Posted: Jul 9, 2019

Weekly Hours: 40

Role Number: 200077244

The #1 Supply Chain in the world is looking for an innovative Outbound Manager to be part of our outbound transportation organization for the America's. This exciting position will support all outbound shipments to Apple customers in the America's and will report to the Sr. Manager AMR Logistics. This leader is responsible for activities relating to the operational management of the outbound transportation supplier base and partnering with customers to ensure world-class delivery service at optimal cost in the Americas Region. Deliverables include delighting customers through superior on-time delivery service, cost and program management, supplier management, and supply chain optimization

Key Qualifications

  • Superior leadership skills in traditional direct report and matrix environments
  • Strategic and creative thinker who is exceptionally adept with quantitative analysis
  • Results-driven achiever who is able to grasp and communicate complex ideas clearly
  • Solid oral and written communication and presentation skills at all levels
  • Experience working within and leading cross-functional teams
  • Broad, strategic thinker, experienced in change management
  • Proficiency in process mapping techniques and tools (Lean, Six Sigma, SPC) with a continuous improvement mindset
  • Ability and demonstration to work cross functionally in a dynamic matrix environment
  • Prior Logistics-transportation experience in a fast moving and dynamic e-commerce environment preferred
  • Prior experience with Transportation Management Systems (TMS) preferred
  • Provide candid and timely coaching/feedback to peers and outbound carriers
  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information, respond to questions from groups of managers, clients, customers and the general public

- Lead a team of highly engaged logistics professionals based in Austin, TX.
- Develop Apple's "Final Mile" strategy and develop best in class metrics and processes to support growth and expansion.
- Development and execution of appropriate SOP's in Americas outbound transportation network.
- Responsible for managing supplier SOW requirements and ensuring performance goals are met.
- Ensures the supplier base can support key periods or events such as Quarter End, High Season Volumes, and New Product Introductions.
- Tactical management of critical delivery events to ensure cost optimal, on time delivery service.
- Work with cross-functional teams to develop and implement transportation plans, budgets and procedures to maximize compliance with customer needs within budget constraints.
- Establish and communicate operational objectives and work plans in support of corporate strategic initiatives and expectations.
- Develop training and mentoring strategy to boost Apple's outbound logistics bench strength

Education & Experience

BS/BA degree required, MS/MBA preferred

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Americas Outbound Logistics Manager

Apple, Inc.
Austin, TX

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