AI/ML - Siri Triaging Engineer, Siri Experience

Seattle, WA 98104
  • Job Code
    200222090
Summary

Summary

Posted: May 12, 2021

Weekly Hours: 40

Role Number:200222090

The Siri team is looking for someone with a combination of strong technical skills and a desire to improve the ...Summary

Summary

Posted: May 12, 2021

Weekly Hours: 40

Role Number:200222090

The Siri team is looking for someone with a combination of strong technical skills and a desire to improve the quality of customer features. We're looking for the right person who can collaborate with other engineers and teams in several technical areas to help improve and standardize best practices, through processes, code and tests.

In this role you will have the opportunity to:
Play a part in the next revolution in human-computer interaction by building a product which redefines what it means to be a virtual assistant.
Create groundbreaking technology and transform the way engineers work to create the intelligent assistant that helps millions of people get things done by just asking.
Live on the bleeding edge of technology within the hyper-growing field of AI/ML.

Key Qualifications

  • Skilled at analyzing a large number of tasks and software bugs to determine priority and severity
  • Passion for the customer experience, and obsessive about details
  • Constantly seeks to improve and automate workflows to deal with an ever expanding slate of products and features
  • Experience with software development cycle (iOS App Development is a plus)
  • Good understanding of REST and communication protocols is a plus
  • Strong cross-functional communication and relationship-building skills, you should feel comfortable interacting with a multidisciplinary team of engineers, designers and other partners.
  • Bonus points for solid understanding of computer science algorithms, data structures, and object-oriented programming

Description

As a senior member of our triaging team, you will be integral in preparing our products, features platform and UI/UX for release to our users. You will play a huge role in building a team and processes to screen incoming bugs, coordinate solutions and develop tools/scripts/processes to go faster.

You will be the first person to see bugs and take action through deep dives and data analysis to understand what went wrong, how can it be fixed and who can fix it from our internal and cross-functional team.

We need you to spearhead new initiatives to increase throughput and drive efficiencies with direct coordination with our engineering teams through implementation of new tools and frameworks.

In this role, you will gain deep knowledge and experience on different software components across the entire Apple ecosystem while gaining unparalleled insight into how Apple works together to produce incredible products and experiences. By providing positive impact, the career trajectory from this role is unbound - use this experience as a foundation to grow towards engineering, design or management opportunities!

Education & Experience
BS/MS in Computer Science, Computer Engineering or equivalent work experience
3+ years of industry experience

Additional Requirements

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AI/ML - Siri Triaging Engineer, Siri Experience

Apple, Inc.
Seattle, WA 98104

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