AI/ML - Engineering Workflow Efficiency Analyst, Siri Experience

Cupertino, CA 95014
  • Job Code
    200223376
Summary

Summary

Posted: Apr 20, 2021

Weekly Hours: 40

Role Number:200223376

One of the beautiful things about working at Apple is the connection that every engineer has to the end custome...Summary

Summary

Posted: Apr 20, 2021

Weekly Hours: 40

Role Number:200223376

One of the beautiful things about working at Apple is the connection that every engineer has to the end customer. You will be working through close partnership with multiple teams in the AIML and Siri org. You'll be helping teams get deeper understanding of how the experiences we're building-in the home, on the go-are being used, looking at the key areas of performance, reliability and quality!

You will be a part of a small, collaborative team of engineers in Siri Engineering Efficiency team responsible for building and standardizing tools, process, code, and standard methodologies across product teams with the aim of improving the quality of all of them holistically. You will be collaborating with engineers in several technical areas who have crafted the entire range of Siri's capabilities.

Siri is seeking a workflow efficiency professional to focus on product defect ("bug") reporting and tracking. This role will establish standards for creating more meaningful bug reports, and evangelize these standards across the engineering organization. This role will also be responsible for monitoring bug reports as they proceed through the workflow by establishing metrics that can be used to measure both engineering progress and product quality; and of course provide regular status updates to contributors and leadership.

Key Qualifications

  • Understanding of software engineering workflows and development lifecycle
  • Deep knowledge of bug report tracking systems and metrics
  • On-hands development experience with either Python or Swift to develop automation against Apple systems and tracking databases
  • Ability to design and implement visualizations in systems such as Splunk, Grafana, D3.js, etc.
  • Answer complex questions using data, analysis, and clearly communicate findings to engineering teams for direction
  • Excellent interpersonal skills, capable of working with multi-functional technical and business teams and varying levels of management
  • Strong workflow management skills, including presentation development
  • Track record of identifying innovative opportunities, presenting plans and building support for improvement in processes

Description

In this role you will be the go-to professional for bug report standards and metrics in the Siri Experience engineering organization. You'll need to analyze recent bug report history to identify trends, use these findings to establish standards for creating meaningful bug reports. You'll also be responsible for establishing prioritization criteria for bug reports and setting expectations based on this criteria.

Achieving success will mean taking the lead on efficient bug tracking for the organization, including hands-on collaboration with engineering teams about their efficiency opportunities to ensure that the right bug reports are being prioritized for resolution.

Education & Experience

BS in Computer Science or equivalent

Additional Requirements

  • Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.


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AI/ML - Engineering Workflow Efficiency Analyst, Siri Experience

Apple, Inc.
Cupertino, CA 95014

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