Accounts Receivable Specialist

Austin, TX 78701
  • Job Code
    200184160
Summary

Summary

Posted: Aug 6, 2020

Weekly Hours: 40

Role Number:200184160

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and custome...Summary

Summary

Posted: Aug 6, 2020

Weekly Hours: 40

Role Number:200184160

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

Do you love thinking analytically? Are you passionate about using your financial knowledge to navigate complex challenges? Just as our customers find value in Apple products, the Finance group finds value for both Apple and its shareholders. As part of this group, you'll play an integral role in ensuring our day-to-day financial health. You and your team will support Apple's growth, both top and bottom line, by applying the same level of innovation toward financial matters as we do toward our products and services. You'll also collaborate with Apple teams across the world to develop more effective investment strategies and risk management. Finance is critical to upholding our global dedication to excellence, and it is directly responsible for shaping the company's future. Join us, and you'll have a critical role in continuing Apple's legacy of efficiency and success.

Apple's Global Business Solutions organization (GBS) is seeking a strong Accounts Receivables Specialist that will be responsible for administering and carrying out company credit policies and procedures. This role is focused on maintaining customer accounts in good standing and reducing financial risk.

The position is based on site in Austin, TX.

Key Qualifications

  • 4+ years of related experience required
  • SAP and advanced Excel experience a plus
  • Strong understanding of the accounts receivable function is required, with an ability to apply knowledge and skills to complete a wide range of tasks including reconciliation and post audit requests
  • Strong customer service skills
  • Excellent interpersonal skills, both written and oral
  • Excellent conflict and negotiation skills
  • Ability to handle multiple projects/tasks, follow established procedures, and work well both independently and in a team environment
  • Experience in corporate collections and reconciliations
  • Microsoft Excel proficiency required

Description

This role includes portfolio management requiring customer contact to ensure timely payment and prevent accounts from going overdue. Analysis of customers account status and payment history is used to evaluate risk, identify trends, and help assess the accurate credit limits. You will be required to perform account reconciliations by interacting with all levels of business partners and investigating and/or reconciling customer post audit claims.

You will work on problems of diverse scope, from price discrepancy to proof of delivery issues to potential fraud, where analysis of data requires evaluation of identifiable factors such as customer and Apple reporting. One should demonstrate good judgment in selecting various methods of data analysis, including historical customer data, contract review, and comparative analysis, and choosing techniques for obtaining solutions such as future contract amendments and operational improvements.

THE ACCOUNTS RECEIVABLES SPECIALIST IS RESPONSIBLE FOR THE FOLLOWING:
- Respond to inquiries from internal and external customers, via email and phone within a 24-48 window
- Ability to work cross functionally within team and with other departments within Apple
- Resolve outstanding invoice and reconciliation issues on past due accounts
- Actively lead portfolio by identifying potential issues before they roll past due, utilizing resources and tools available
- Responsible for reconciling accounts with large volume of transactions
- Lead accounts within credit limit, escalating internally and externally as needed
- Release orders based on credit availability and risk
- Maintain SAP by entering, updating, and retrieving data, as well as formatting and generating reports from SAP into Excel
- Prepare outstanding accounts statements and gather reference documentation to identify issues
- Provide administrative support in the collections process
- Consistently meet monthly and quarterly metrics on portfolio
- Monitor and communicate credit concerns to management and the Apple Credit Team
- Communicate effectively with customers on a timely basis regarding collection issues, new product integration, product order release, account status, claim status, order quantity discrepancies, and short payments

Education & Experience

Undergraduate degree strongly preferred.

Additional Requirements

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Accounts Receivable Specialist

Apple, Inc.
Austin, TX 78701

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