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Systems Administrator

Merced Superior Court


Location:
Merced, California 95340
Date:
10/03/2017
2017-10-032017-11-02
Job Type:
Employee
Job Status:
Full Time
Categories:
  • Information Technology
  • Computer Programming/Systems
Merced Superior Court
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Job Details

The Systems Administrator is a journey/advanced level position primarily responsible for the Court’s computer systems which includes administering server updating Operating Systems, managing Storage Area Network (SAN) and Antivirus software, supporting audio/visual, related Court systems applications. Under general supervision of the Information Technology Director or designee, the Court Systems Administrator performs a variety of professional duties in the development, programming, testing, implementation, documentation and maintenance of systems, and programs across multiple platforms and technologies. This position troubleshoots, analyzes and resolves systems and network hardware and software problems and provides technical support and training to end users.

 

ESSENTIAL FUNCTIONS

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related or a logical assignment for this classification. Other duties may be required and assigned.

 

  1. Manages virtual and physical server infrastructure including: stability, maintenance, performance, security, organization, disaster recovery and backup systems

  2. Performs systems installations and configurations, analysis, upgrades, deployment, problem resolution, performance monitoring and maintenance of server hardware, storage, operating systems and software applications

  3. Develops and documents internal IT policies and procedures related to change control, network access, usage and security; developing plans, processes and procedures for maintenance of internal systems

  4. Implements and installs new and upgraded hardware, operating systems, audio/visual systems, security, software, etc.; develops rollback plans and lab test new solutions and/or changes prior to deployment

  5. Analyzes problems and identifies solutions to improve infrastructure and server performance and stability; provides documentation and training on infrastructure services

  6. Documents, organizes and tracks changes to servers, processes, procedures, parts, equipment, etc.; reviews and analyzes centralized logging data

  7. Generates reports and a list of recommendations to be reviewed for prioritization; handles complex technical network issues with minimal need for supervision

  8. Provides procurement support and problem resolution for all IT infrastructure, network, storage area network hardware, telecommunications, audio/visual, control and security system services; coordinates with vendors and third-party contractors to resolve product support issues as directed

  9. Leads technical projects with various levels of complexity; trains end-users regarding computer hardware and software applications

  10. Works with different project managers on multiple projects; establishes and maintains working relationships with department staff

  11. Demonstrates cooperative behavior with co-workers and management; maintains professional appearance and demeanor

  12. Attends training as offered and/or directed; travels to off-site courts, as directed

  13. Follows Court Personnel Policies, Safety Procedures and Court Code of Ethics; follows verbal and written directions; other duties as assigned

APPLICATION AND SELECTION PROCESS

Applications may be obtained from and submitted to:

Merced Superior Court

Human Resources

627 W. 21st St., Room 20

Merced, CA 95340

(209) 725-4103

 

Or visit our website at www.mercedcourt.org

Requirements

EDUCATION AND EXPERIENCE REQUIRED

Education:

  • Bachelor’s Degree from an accredited four-year college or university in computer science, information technology or related field

Experience:

  • Minimum one (1) year of experience in technical support, implementation of hardware, operating system software, telecommunication systems, audio/visual, and standard office automation software

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