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Residential QA/QC Field Rep (Merrillville, IN)

Lockheed Martin


Location:
Merrillville, IN
Date:
03/24/2017
Job Code:
384632BR
Lockheed Martin
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Job Details

Lockheed Martin is looking for an experienced QA/QC field rep to conduct in home inspections for a residential energy efficiency program in Northern Indiana. Inspections will be used to verify the installation of program energy efficiency measures and successful completion of home energy audits. The field rep will be responsible to track and enter all program data into the program tracking system in a timely manner. The field rep will perform the inspections professionally and answer all customer questions regarding the install in a courteous customer-centric manner. This candidate may also resolve any customer issues and fix any minor defects during and inspection visit. If a second visit is required to repair the issue, the field rep will be present to ensure the problem is corrected and the customer is satisfied. This position may also require night and weekend inspections depending upon customer availability. The field rep will provide technical guidance to the contractor network while promoting and monitoring contractor performance. The field rep will be responsible for all training and mentoring of the contractor network

Basic Qualifications
• Knowledge of home energy assessment or weatherization programs and best practices
• Strong customer service skills;
• Good organizational, planning and verbal/written communication skills;
• Ability to build and maintain relationships;
• Good presentation skills;
• Proficiency with computer and mobile technology devices;
• Valid driver’s license with clean driving record and a reliable vehicle;
• Able to travel daily within assigned territory

Desired skills
• Experience with direct customer and contractor interactions;
• Experience interacting with diverse populations and demographic groups,
• Multilingual skills – particularly Spanish or Asian dialects;
• Ability to work effectively within a team environment;
• Creative thinking

As a leading technology innovation company, Lockheed Martin’s vast team works with partners around the world to bring proven performance to our customers’ toughest challenges. Lockheed Martin has employees based in many states throughout the U.S., and Internationally, with business locations in many nations and territories

Join us at Lockheed Martin, where we’re engineering a better tomorrow

Lockheed Martin is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status

Job Location(s): MERRILLVILLE Indiana

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