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Expert Business Solutions

Nestle Regional Globe Office North America, Inc.

St. Louis, Missouri 63102
Job Type:
Job Status:
Full Time
1st Shift
  • Computer Programming/Systems
Nestle Regional Globe Office North America, Inc.
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Job Details

Expert Business Solutions (Nestlé Regional Globe Office North America, Inc. – St. Louis, MO) Drive and deliver GLOBE process and solutions implementation through the identification of business requirements and improvement opportunities. Analyze existing solutions to review applicability and adequacy. Provide support to the markets during the different stages of solution implementation. Gather, validate, and analyze business requirements from different stakeholders and assure alignment with GLOBE template processes and best practices. Develop project deliverables, including solution proposal, estimates, functional and design specifications, testing, training and implementation plans, and user documentation either alone or through managing resources allocated to project. Serve as liaison between business users, technical team, and third party providers/organizations. Support market requirements, analyze, process and manage ongoing requests, such as change requests, batch jobs, roles, and support package testing. Provide support on GLOBE Template Sales related application and act as single point of contact to deliver a fix/solution to the ticket/request raised in accordance to the priority established with the markets and in adherence to the GLOBE processes. Conduct root cause analysis for unknown issues. Manage risks that could potentially disrupt project timelines, quality, and delivery.


Requires a Bachelor’s degree (or foreign equivalent) in Information Systems, International Relations, Computer Science, or a related field and 6 years of experience in the job offered or with implementation projects, SAP CRM, and SAP R/3. Must also have experience in the following: complementary applications (non SAP solutions); all phases of project implementation, including at least 3 + full lifecycles of SAP implementations; cross functional integration and impacts in customer service; and, managing deployment of projects including budget, scope, resources, risks and quality of deliverables all aligned with implementation methodology.


Mail resumes: Jose Buenrostro at Nestlé USA, Inc. in Glendale, CA at 800 N Brand Blvd, Glendale, CA 91203. Reference Job ID: EXP-YHE

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