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Business Application Specialist I

City of Chesapeake - Development and Permits

Chesapeake, Virginia 23322
Job Type:
Job Status:
Full Time
1st Shift, Holidays
  • Information Technology
City of Chesapeake - Development and Permits
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Job Details

Business Applications Specialist I


The selected candidate will:


Provide functional business application support and technology solutions to an assigned department or function and shall be responsible for evaluating the efficiency and effectiveness of department application processes, recommending enhancements, and coordinating solutions.


Work closely with Information Technology (IT) personnel in the design, development, customization, and maintenance of technology solutions (commercial-off-the-shelf and custom developed applications and services).


Operate within a general outline of work to be performed and develops work methods and sequences under general supervision.




Provides system and process support for software applications; responds to functional related inquiries regarding system functionality and operations.


Analyzes business operations and identifies business needs and process improvements.


Evaluates existing or proposed specialized department applications independently or as a member of a team.


Works with customers and other technology personnel to develop requirements and documentation for new solutions and revisions to existing solutions.


Researches and assesses system functionality and coordinates implementation and testing with the Department of Information Technology and departmental users.


Assists in troubleshooting system issues and works with vendor(s) and IT personnel to determine appropriate corrective actions.


Provides training and coaching to City staff on process automation solutions and contributes to the development of user training materials and guidelines/procedures.


Performs ongoing functional level system maintenance/administration to ensure applications stay aligned with business processes.


Manages systems security levels and user accounts.


Performs administrative functions such as maintaining records, assisting with budgets and monitoring expenditures, compiling and preparing reports or studies, entering and updating data, and other related tasks.


Performs other related duties as assigned.   


Preferred Qualifications:

Prior knowledge of SQL or JavaScript and knowledge of Accela or similar type of permitting/processing systems.


Knowledge of basic, effective processes, methods, and techniques to analyze and evaluate business operations


General knowledge of information technology software, hardware, and network communication technology


Must be skilled in problem solving, non-technical troubleshooting, and the use of various software systems


Must have the ability to analyze and evaluate administrative processes and procedures for automation purposes


Must have the ability to communicate effectively both orally and in writing; ability to train and prepare training materials; ability to establish and maintain effective business relationships.   


Special Instructions to Applicants:

The Business Applications Specialist I role is a special project position with a duration of approximately one year.   


Work Schedule:

8-5 Monday – Friday



City of Chesapeake – Development and Permits

306 Cedar Road

Chesapeake, VA  23322





Please apply at:


Required Qualifications  



Requires an associate's degree or any equivalent combination of education and experience in computer science, information systems, business management, or a closely related field.



In addition to satisfying the vocational/education standards, this position requires a minimum of two years of related, full-time equivalent experience.



Requires a valid driver's license and a driving record that is in compliance with City Driving Standards.